Customer portal

THIS IS “CUSTOMER HOME”, EVERYTHING TO DO WITH THE CUSTOMER IS IN ONE PLACE FOR SELF SERVICE; THEY CAN VIEW A FULL HISTORY OF THEIR ACTIVITIES AND MAKE UPDATES

INTEGRATION

WEBGEN STUDIO APPS INTEGRATION SEAMLESSLY BRINGS ALL REALTIME DATA RELATED TO A CUSTOMER TO THEIR PORTAL AND GREATLY ENHANCES THE CREDIBILITY OF YOUR BUSINESS OFFERING

SERVICE TICKETS

CUSTOMERS CAN VIEW THE STATUS OF TICKETS AND TIMESTAMPED EMAIL CORRESPONDENCE AND THEY CAN UPDATE THE CURRENT TICKETS OR CREATE NEW REQUEST TICKETS

INVOICES & PAYMENTS

CUSTOMERS CAN CHECK THEIR ONLINE STATEMENT OF INVOICES AND PAYMENTS, UPCOMING PAYMENT DUE DATES AND CAN MAKE AN ONLINE PAYMENT RIGHT THERE AND THEN

online proofing & EDITING

CUSTOMERS CAN ALSO MAKE CORRECTIONS TO THEIR OUTSTANDING JOBS OR APPROVE THEM FOR PRINTING OR TO GO LIVE; THEY CAN ALSO SELF EDIT THEIR WEBSITE FROM THE PORTAL