STAFF training

OUR APPS SUPPORT ALL FUNCTIONS REQUIRED TO RUN A DIGITAL AGENCY; TRAINING ON APPS IS THEN NEEDED FOR MANAGEMENT & STAFF WITH VARIOUS DUTIES AND AT ALL LEVELS

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1

MANAGEMENT

APART FROM SYSTEMS TRAINING THAT COVER DASHBOARD, CALENDAR, TO DO LIST AND SITE MONITOR APPS, MANAGERS NEED TO ALSO KNOW HOW TO MANAGE STAFF AND FINANCE USING PORTALS AND REPORTS

2

DESIGN & PRODUCTION

DESIGN STAFF ARE THE CORE OF THE AGENCY AND TRAINING THEM TO A HIGH LEVEL OF COMPETENCE USING WEBGEN STUDIO DESIGN TOOLS IS ESSENTIAL TO THE SMOOTH RUNNING AND SUCCESS OF THE AGENCY

3

ADMINISTRATION

CUSTOMER SERVICE APP INTEGRATES WELL WITH TO DO & CALENDAR APPS SO TRAINED ADMIN STAFF CAN STAY ON TOP OF CUSTOMERS REQUESTS FOR SERVICE IN THE DAY-TO-DAY RUNNING OF THE AGENCY

4

online MARKETING

MARKETING IN A DIGITAL AGENCY IS ALMOST TOTALLY ONLINE, SALES STAFF HAVE TO BE TRAINED TO UNDERSTAND CAMPAIGNS, WEBSITE ENGAGEMENT AND CALLS FOR ACTION NEEDED TO CLOSE SALES