Customer portal

THIS IS “CUSTOMER HOME”, EVERYTHING TO DO WITH THE CUSTOMER IS IN ONE PLACE FOR SELF SERVICE; THEY CAN VIEW A FULL HISTORY OF THEIR ACTIVITIES AND MAKE UPDATES

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1

INTEGRATION

WEBGEN STUDIO APPS INTEGRATION SEAMLESSLY BRINGS ALL REALTIME DATA RELATED TO A CUSTOMER TO THEIR PORTAL AND GREATLY ENHANCES THE CREDIBILITY OF YOUR BUSINESS OFFERING

2

SERVICE TICKETS

CUSTOMERS CAN VIEW THE STATUS OF TICKETS AND TIMESTAMPED EMAIL CORRESPONDENCE AND THEY CAN UPDATE THE CURRENT TICKETS OR CREATE NEW REQUEST TICKETS

3

INVOICES & PAYMENTS

CUSTOMERS CAN CHECK THEIR ONLINE STATEMENT OF INVOICES AND PAYMENTS, UPCOMING PAYMENT DUE DATES AND CAN MAKE AN ONLINE PAYMENT RIGHT THERE AND THEN

4

online proofing & EDITING

CUSTOMERS CAN ALSO MAKE CORRECTIONS TO THEIR OUTSTANDING JOBS OR APPROVE THEM FOR PRINTING OR TO GO LIVE; THEY CAN ALSO SELF EDIT THEIR WEBSITE FROM THE PORTAL